Shipping and delivery
We are now proud to offer Free Fast Shipping services across the United States. There is nothing more important to us than delivering great value and service to our customers. We will continue to grow to meet the needs of all our customers by providing a service that exceeds all expectations in the United States.
1. DOMESTIC SHIPPING RATES AND ESTIMATES
All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order is shipped. Free fast shipping to the United States!
*(Please note that during high demand season the estimated delivery time may increase).
| Location |
*Estimated Shipping Time |
| United States |
1-3 Business days |
2. INTERNATIONAL SHIPPING
Currently, we offer shipping across the U.S. only.
3. HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@ikve.com with your name and order number, and we will look into it for you..
4. REFUNDS, RETURNS, AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original condition. Please send the item to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. We will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at support@ikve.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
5. CONTACT US
If you have any further questions, please don’t hesitate to contact us at support@ikve.com.
U***e –
very beautiful i can’t wait to wear it
E***c –
It is very beautiful!!! I am delighted
Y***a –
The necklace is beautiful! It super reflects the lights.
C***w –
Everything is fine, all the pebbles are in their place)
O***d –
I’m feeling a little bit uncomfortable wearing it, too big
S***f –
Cool, glittering, approached my thin neck. Recommend 100%.
O***e –
the stones are fixed well and the size is adjustable) I like it very much!
G***i –
Beautiful thing! Interesting form, bright stones, they are shining and sparkling and I like them so much!!!
V***t –
I’m not a big fan of such accessories, too big and “bold”, but this one is nice. It looks really modern, nobody I know has anything like this.
S***y –
It’s very big but doesn’t look massive. I like how it shines, looks very bright. Not an accessory for everyday use of course, but cool for parties
B***f –
This choker has such an amazing quality and looks sooo chik! The quality is nice, better than I expected. The metal is solid and seems to be durable. Having such an attention-attractor on my neck is very satisfying, I wish I had it earlier. It shines so bright under the soffits, but I didn’t try it in the daytime.