Shipping and delivery
We are now proud to offer Free Fast Shipping services across the United States. There is nothing more important to us than delivering great value and service to our customers. We will continue to grow to meet the needs of all our customers by providing a service that exceeds all expectations in the United States.
1. DOMESTIC SHIPPING RATES AND ESTIMATES
All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order is shipped. Free fast shipping to the United States!
*(Please note that during high demand season the estimated delivery time may increase).
| Location |
*Estimated Shipping Time |
| United States |
1-3 Business days |
2. INTERNATIONAL SHIPPING
Currently, we offer shipping across the U.S. only.
3. HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@ikve.com with your name and order number, and we will look into it for you..
4. REFUNDS, RETURNS, AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original condition. Please send the item to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. We will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at support@ikve.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
5. CONTACT US
If you have any further questions, please don’t hesitate to contact us at support@ikve.com.
P***a –
Light weight and exactly as I expected! I wear it every day. I’m in love with this necklace.
R***l –
I bought this as a birthday gift for one of my best friends and she loves it! Excellent gift for your world travelling nomadic friends or family!
C***y –
Bigger than I expected but overall, it was what it was supposed to be. Like it.
V***k –
It’s very cute. It wasn’t very expensive so for the price I feel that it’s great quality. The charm is a decent size and has a little weight to it. It feels nice, I’m very happy with the purchase.
J***y –
The necklace is of great quality and doesn’t turn your skin green after a shower. My boyfriend loves it since he’s a big world history fan. Good chain length too, for him it lays just below the merging of the clavicles. Recommend it.
E***a –
I simply cannot get over how incredibly PERFECT this necklace was packaged! Not only was such care taken but the necklace itself is delicate and exquisite! I wanted to start the month of March to “BE” more and this necklace is my reminder to be just that – be more joyful, be more forgiving, be more humble and be more kind. Thank you for this wonderful, amazing gift I will treasure for days and days!!