Shipping and delivery
We are now proud to offer Free Fast Shipping services across the United States. There is nothing more important to us than delivering great value and service to our customers. We will continue to grow to meet the needs of all our customers by providing a service that exceeds all expectations in the United States.
1. DOMESTIC SHIPPING RATES AND ESTIMATES
All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order is shipped. Free fast shipping to the United States!
*(Please note that during high demand season the estimated delivery time may increase).
Location |
*Estimated Shipping Time |
United States |
1-3 Business days |
2. INTERNATIONAL SHIPPING
Currently, we offer shipping across the U.S. only.
3. HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@ikve.com with your name and order number, and we will look into it for you..
4. REFUNDS, RETURNS, AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original condition. Please send the item to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. We will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at support@ikve.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
5. CONTACT US
If you have any further questions, please don’t hesitate to contact us at support@ikve.com.
J***a –
Love the design and quality
E***r –
Very high quality!
S***a –
Love the pattern, fits perfectly in the AirPod case.
H***y –
This is a great, super cute, soft, protective AirPods Pro silicone case. It’s not hard to take it in & out of case either.
G***e –
I purchased this case so I could tell my set of air pods apart from my husband’s. It’s a great fit, with an extra layer of protection!