Shipping and delivery
We are now proud to offer Free Fast Shipping services across the United States. There is nothing more important to us than delivering great value and service to our customers. We will continue to grow to meet the needs of all our customers by providing a service that exceeds all expectations in the United States.
1. DOMESTIC SHIPPING RATES AND ESTIMATES
All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order is shipped. Free fast shipping to the United States!
*(Please note that during high demand season the estimated delivery time may increase).
Location |
*Estimated Shipping Time |
United States |
1-3 Business days |
2. INTERNATIONAL SHIPPING
Currently, we offer shipping across the U.S. only.
3. HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@ikve.com with your name and order number, and we will look into it for you..
4. REFUNDS, RETURNS, AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original condition. Please send the item to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. We will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at support@ikve.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
5. CONTACT US
If you have any further questions, please don’t hesitate to contact us at support@ikve.com.
N***l –
Got tired of having cheap umbrellas that fall apart after 3 uses, or get turned inside out in a strong breeze. This umbrella is built super solidly. The stylish color choices and attention to quality materials is a plus. Highly recommend!
L***y –
This umbrella is supposed to be a small travel umbrella, but it is too large and heavy in my mind. It’s smaller than a large umbrella, though. It is very attractive and well made.
A***a –
Quality worth the cost
L***n –
Finally a company is taking the care to create a product with high-quality engineering and design and at a fabulous price. I bought one of myself but am planning on gifting several others. Bravo, this is a lovely umbrella!
O***r –
This is a really well made umbrella. Solid construction, feels premium in the hand, and has an attractive appearance.
H***d –
I have not used this umbrella in the rain yet, but I love the colors and it seems very well made. Happy with my purchase.
F***y –
I never thought I could get this excited about an umbrella, but seriously— I LOVE it! I have only had it a few days, but every time I have used it I have gotten a ton of compliments. It’s a nice pop of color (I got teal), has a super comfy handle and the accent makes it uniquely different. The corners are also rounded so you don’t have to worry about awkwardly poking people you walk by, which is really important if you’re me! It feels like an all season umbrella— something that would work well both in rain and sun. Definitely recommend!
S***n –
As soon as I removed the umbrella from the box I was immediately impressed. You can feel the quality. The cork handle fits perfect in my hand and I have never had an umbrella open so smooth and easy. The yellow fabric brings a smile to my face and is a bright spot on a dreary day. I never thought that I would own an umbrella that I looked forward to using.
G***t –
This umbrella is the best. First off, the colors are beautiful and it is nice to have such a modern, sheik style -in the past I would usually end up picking something cheesy because that was all there was to choose from. Not anymore 🙂 The quality is top-notch and I would definitely recommend Certain Standard umbrellas to family and friend. Excited for fall rainy weather to sport my new accessory!