Shipping and delivery
We are now proud to offer Free Fast Shipping services across the United States. There is nothing more important to us than delivering great value and service to our customers. We will continue to grow to meet the needs of all our customers by providing a service that exceeds all expectations in the United States.
1. DOMESTIC SHIPPING RATES AND ESTIMATES
All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order is shipped. Free fast shipping to the United States!
*(Please note that during high demand season the estimated delivery time may increase).
Location |
*Estimated Shipping Time |
United States |
1-3 Business days |
2. INTERNATIONAL SHIPPING
Currently, we offer shipping across the U.S. only.
3. HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@ikve.com with your name and order number, and we will look into it for you..
4. REFUNDS, RETURNS, AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original condition. Please send the item to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. We will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at support@ikve.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
5. CONTACT US
If you have any further questions, please don’t hesitate to contact us at support@ikve.com.
G***n –
Awesome looking hat, loved the look & the quality. It was a birthday present and was well received. Thank you
K***e –
Excellent! The material is perfect and it is a very original cap, thank you.
M***m –
I’m happy, as expected, the rim is corked, that makes it look different from any regular cap.
A***m –
Nice hat but quite uncomfortable. I have a shaved head and for me the material is rough. But it looks really great!
I***a –
Nice decent cap for colder weather. Well made and would buy again.
L***y –
This is a little tight for me, but I do have a freakishly large head. If you’re more regular human sized / proportioned it’s probably fine.
B***a –
Quality is excellent! Peak if firm but durable, stitching is tidy & minimal threads, no frayed sections, no loose threads, material is great quality.
S***a –
Perfect fitting 👌
N***l –
One of the best caps I’ve seen. Good quality material, proper sewing and nice simple design. I recommend this cap as it doesn’t look cheap and has a potential to compete with high-end brands.
T***y –
I ordered the cap for my friend and did not regret it. The quality is top and the material looks very chic.